What happens after my 40 free documents?+
Your documents and insights stay in your brain forever. To upload more, upgrade to Pro (60 new documents per month) or Max (100 new documents per month, plus a 1-on-1 setup session with Dimitris, then Pro pricing).
Can I upgrade anytime?+
Yes. Upgrade from Free to Pro or Max at any time. Your existing documents and brain data carry over.
What file types are supported?+
Documents: PDF, Word (.docx, .doc), plain text (.txt, .md), and email files (.eml, .msg), up to 35 MB each. Voice notes and meeting recordings: mp3, m4a, wav, ogg, opus, webm, aac, flac, and mp4 audio (up to ~150 MB). Plus web pages by URL and YouTube videos.
Can I cancel and keep my data?+
Yes. Cancelling a paid subscription returns you to the free tier and keeps all your documents and brain data. This is different from deleting your account: account deletion is a separate action on your Settings page that permanently erases all your data and cannot be undone.
Can I keep clients, projects, and personal work separate?+
Yes. One account can hold multiple brains (for example a Personal brain, a Marketing brain, one per client). Search spans them all by default and only narrows when you name a brain. Plan limits count across all your brains together, so you can split your 40 free documents however you want.